Southern Health Trust Cancels Surgeries and Appointments Due to IT Failures

The Southern Health Trust announced that planned surgeries and out-patient appointments will be cancelled for a second consecutive day due to significant failures in its IT systems. This disruption is affecting operations across the trust, which serves a large number of patients in the region.

Patients scheduled for surgeries and appointments on October 14, 2023, are advised to stay in contact with the trust for updates. The trust is working diligently to resolve the IT issues, but officials have confirmed that the impact on patient care will continue for the time being.

Ongoing Impact on Patient Care

The IT systems failure began on October 13, 2023, leading to widespread cancellations and delays. Over 1,000 patients are estimated to be affected, with many expressing frustration over the uncertainty surrounding their care. The trust is prioritizing urgent and emergency cases, but routine services remain significantly disrupted.

In a statement, the Southern Health Trust acknowledged the challenges posed by the IT failure. They emphasized their commitment to restoring services as quickly as possible and urged patients to check their website or contact their offices for the latest information.

Efforts to Resolve the Situation

Technicians are actively working to resolve the IT issues, which have been attributed to a combination of hardware and software malfunctions. The trust does not yet have a confirmed timeline for when normal operations will resume.

Officials have expressed regret for the inconvenience caused to patients and healthcare providers. The trust is also reviewing its IT infrastructure to prevent similar failures in the future. Feedback from patients and staff will be taken into consideration as part of this review process.

As the situation develops, more updates will be provided to keep the community informed. The Southern Health Trust remains focused on delivering safe and effective care, despite the current challenges.