The AA Enhances Breakdown Cover for Electric Vehicle Owners

The AA has announced significant enhancements to its breakdown cover specifically designed for electric vehicle (EV) owners in the UK. With the rising presence of EVs on the roads, the long-established breakdown service aims to provide comprehensive support for drivers of electric and hybrid vehicles. The AA’s new offerings include roadside assistance and recovery to charging points, ensuring that EV users can access help when they need it most.

As the leading provider of breakdown services in the UK, The AA is now equipped to handle the unique challenges associated with electric vehicles. Motorists can report breakdowns quickly through The AA’s app, which allows users to log incidents in under three and a half minutes. The app also features real-time tracking, providing users with their exact location and updates on the arrival of roadside assistance.

Among the key benefits of The AA’s electric vehicle cover is its impressive claim that it resolves four out of five breakdowns directly at the roadside. If an EV runs out of charge, The AA will recover the vehicle to the nearest charging station or to a destination of the owner’s choice. Their coverage includes 24/7 assistance for breakdowns occurring more than a quarter of a mile from home, with unlimited callouts for eligible issues.

The AA’s breakdown cover encompasses all electric and hybrid vehicles without any additional cost. In instances where roadside repairs are not feasible, patrols will transport the vehicle to a nearby garage or charging point, according to reports from Nottinghamshire Live. Customers can customize their coverage through options such as At Home or National Recovery, catering to a variety of needs.

Different coverage types are available, including single personal cover for an individual, joint cover for two people residing together, family cover for one person and up to three household members, and vehicle cover for a single vehicle regardless of the driver.

In addition to The AA, other providers, such as RAC and AXA, also offer breakdown cover for electric vehicles. RAC provides varying levels of service, including basic cover with 24/7 roadside assistance and standard cover that includes national recovery. AXA offers three levels of cover, with the option of a Home Start feature for breakdowns occurring at home, alongside a 24/7 rescue line.

Customer feedback reflects the reliability of these services. The AA holds a strong rating of 4.5 on Trustpilot, with users commending the ease of setup and competitive pricing. One customer remarked, “Best price and very easy setup with the app, backed by knowledge of a great breakdown cover.”

RAC also enjoys a similar reputation, with users highlighting the punctuality and professionalism of their service. One user noted, “Punctual, knowledgeable and efficient,” while another expressed gratitude for prompt assistance in a remote area.

AXA has also received praise on Trustpilot, with users appreciating the straightforward process of obtaining quotes and the availability of human assistance. One satisfied customer stated, “AXA are really easy to interact with. Their online processes are straightforward. Would really recommend them.”

With these developments, The AA not only strengthens its position as the leading breakdown service in the UK but also addresses the growing needs of electric vehicle owners. The enhancements reflect a broader trend towards supporting sustainable transportation options, ensuring that EV drivers receive the same level of service and reliability as traditional vehicle users.